The good: The Samsung PNE8000 series exhibited outstanding overall picture quality, characterized by exceedingly deep black levels, accurate colors, superb video processing and very good 3D. Unlike LCDs, as a plasma it has superb off-angle and uniformity characteristics. Its massive feature set includes a touchpad remote, IR blaster, two pairs of 3D glasses, motion and voice command and the industry's most capable Smart TV platform. This Samsung is also one of the best plasma designs around.
The bad: Samsung charges too much for extra features that are largely unnecessary and poorly implemented. Its picture delivers slightly worse shadow detail and bright-room performance than some competitive plasmas, and its maximum light output is somewhat dim.
The bottom line: The expensive Samsung PNE8000 series comes through with stellar picture quality, but its main appeal is to people who crave the latest gadgetry in their plasma TV.
The Samsung PNE8000 is easily the most full-featured plasma TV on the market; no other can touch its sheer doodad-ification. It's the opposite of a "dumb monitor," building in not only the most app-happy Smart TV suite available, but also voice and gesture control, account sign-in via facial recognition, a camera, a microphone, an upgradable dual-core processor and a beefed-up Web browser. Its box is also accessory-packed, from the second touch-pad remote to the Bluetooth IR blaster to the two pairs of active 3D glasses. It's as if Samsung took every feature that could possibly appeal to anyone and added a few more.
Samsung didn't neglect the picture quality of its flagship plasma, either -- in short, it's spectacular. That brings up an interesting question, one I suspect most buyers who fell asleep during the paragraph above might be wondering (when they wake up). "Can I get that same picture quality, minus a boatload of doodads, in one of Samsung's less expensive plasmas, namely the PNE7000 or PNE6500 series?" Last year the answer was yes. This year the jury is out until I review those two, but at least one sign already points to yes, and I know for a fact that a model like the Panasonic ST50, which also earned a 9 in picture quality, offers better bang for the buck. But if you have money to burn and want as "loaded" a plasma TV as you can get, the PNE8000 series is your boy.
Design
If not for the funky splay-legged chrome-plated stand, the PNE8000 would have the best styling of any plasma TV I can remember. Samsung finally ditched the gray frame color for actual black and thinned the frame a hair or two compared with the "D" models from last year. The transparent edge is even narrower and sleeker, and next to the ST50, the whole package is more refined and classier by a solid notch. Like most modern panels it's thin, too; our 60-inch review sample measured just 1.9 inches deep.
Samsung's 2012 TV menus look the same as last year and remain among the easiest to use. They're bright opaque blue with rounded edges and good-sized text. Each major menu item gets a text explanation, and I noticed really snappy response time despite constant animations.

Although the stand could be less weird, the rest of the set's exterior is stellar.
Aside from Smart Interaction (see below), the other major step-up difference between the PNE8000 and the significantly less expensive PNE7000 is the remote control. In addition to a standard clicker, there's another that omits numerous buttons in favor of a touch pad that's supposed to ease navigation of the menus and Smart TV functions, especially the Web browser. It's a great idea in theory, and I loved that its Bluetooth connectivity meant I didn't need line-of-sight to the TV.

Samsung includes both a standard remote (not pictured) and a second touch-pad model.
In practice the touch pad is frustrating to use, alternating between too-twitchy and unresponsive. The clicker is denuded of most buttons, relegating the number-pad to a kludgy onscreen version and eliminating the Menu key altogether. Lack of buttons also necessitated selecting from annoying onscreen mini menus for things as basic as Pause, Menu and Chapter Skip. In short, I'm not a fan, and defaulted to using the standard clicker when I could. For using the browser, the 'pad is better than gesture control, but not by much.
I ended up using the normal remote whenever possible, although it's still not very good. The grid of buttons lacks sufficient differentiation, too many promotional keys are onboard (e.g., Family Story and Camera), and the central Smart Hub button is annoyingly just a logo. At least there's full backlighting, a feature absent from the Touch remote.
I also tested Samsung's optional wireless keyboard with touch pad ($99). Its touchpad is much more responsive than the one on the remote, and the full-sized QWERTY keyboard makes data input a cinch (but not in the dark; again, there's no backlight). Unless you're intending to use the browser extensively, however, it's not worth getting.
| Key TV features |
| Display technology | Plasma | | LED backlight | N/A |
| Screen finish | Glossy | | Remote | Touch pad |
| Smart TV | Yes | | Internet connection | Built-in Wi-Fi |
| 3D technology | Active | | 3D glasses included | 4 pairs |
| Refresh rate(s) | 60Hz, 96Hz | | Dejudder (smooth) processing | Yes |
| DLNA compliant | Photo/Music/Video | | USB | Photo/Music/Video |
| Other: Smart Interaction suite includes voice and gesture control, facial recognition via built-in camera and microphone; dual-core processor; Smart Evolution kit; Bluetooth IR blaster for external device control; Bluetooth Touchpad remote and standard multibutton IR remote; AllShare Play; optional wireless keyboard with touch pad (VG-KBD1000, $99) |
FeaturesThe Kitchen Sink award for 2012 goes to Samsung PNE8000 plasma and
UNES8000 LED TVs. I doubt any more feature-festooned TVs will appear this year, so this plasma deserves its 10 in this category.
Samsung includes a battery-powered Bluetooth-to-IR blaster that allows the TV to directly control a cable box and/or Blu-ray/DVD player. The idea is to use voice and gesture commands, as well as the touchpad remote, with these external devices. It's a nice idea but when I tried it with a
DirecTV HR24 satellite box and
LG BD690 Blu-ray player, it didn't work nearly as well as third-party universal remotes like
Harmony.

A Bluetooth-to-IR blaster allows cable box and Blu-ray control, but can't handle audio devices yet.
Setup was tedious (pairing the blaster to the TV via Bluetooth took forever; it took three tries to get the right channel lineup; the TV initially said "source not connected" even though my player was plugged in), many direct commands (like a link to my DVR's recorded programs) are unsupported and, worst of all, I had to use the balky Touch remote for everything, which meant fiddling with onscreen menus instead of hitting buttons directly. There's also no way to control an external audio device yet (so Volume and Mute affect only the TV) and power is not switched automatically. When I went from using the Blu-ray player to watching TV, the player remained turned on and spinning, whereas any decent universal remote automatically switches off devices that aren't in use.
The PNE8000 is the only 2012 Samsung plasma to get the company's dual-core processor, and the only plasma that can be upgraded via the Smart Evolution feature. Samsung says the TV's processor and memory can be swapped out and upgraded at a later date (as early as 2013) and for an unspecified fee to allow improved functionality.
Otherwise the PNE8000, PNE7000 and PNE6500 all share very similar feature sets, and
according to Samsung there shouldn't be much picture quality difference between the three. All offer a
1080p/24-friendly CinemaSmooth mode, the same Real Black Pro screen filter, and the same plasma panels. An engineer told me that the dual-core processor on the E7000 and E8000 might improve color accuracy to a certain extent, but I doubt it's major.
Samsung goes one better on TVs that have built-in Wi-Fi, allowing its sets to act as wireless access points. I really liked this extra since, if you take the time to run Ethernet to your living room to connect to the TV, you can get an additional WAP there to provide your nearby wireless devices with a stronger signal.

Two pairs of active 3D glasses are included in the box.
Like all Samsung 3D models, and unlike other major-brand TVs that use active 3D technology, the PNE8000 actually includes 3D glasses -- two pairs are packed into every box. The specs that came in my review sample's box were actually the SSG-3050GBs from 2011, not the newerSamsung SSG-4100GBs from 2012. Both retail for a scant $20 and look exactly the same - the main difference is that the 2012 glasses support the universal standard, so they should actually work with so-certified 3D TVs like 2012 Panasonics. I don't have access to a set of SSG-4100GBs, so I couldn't test interoperability by press time. I also wouldn't be surprised if Samsung began packaging the newer glasses with its 3D TVs later in the year -- but for now, I was told all 2012 TVs will come with the non-universal 2011 glasses.
Smart Interaction: Smart Interaction is Samsung's unique new feature that leverages the built-in camera and microphone to attempt to recognize your gestures and voice to control and interact with the TV. It's found on this plasma as well as Samsung's UNES7500 and UNES8000LED TVs. I've already written an extensive hands-on about the voice and gesture command system, so I'll just quote from there: